FAQ | University Village | Southern Illinois University Student Apartments

 

Are you pet friendly?

  • Yes! We welcome pets of all shapes and sizes so Fido can move in too! There is no weight limit, but we do have some restrictions. All pets must be registered with the office and on your lease agreement. There is a one-time pet fee of $250 and a monthly fee of $30. Not sure if your pet is allowed? Call our office!
 

How can I pay my rent?

  • Rent is due on the first of every month and can be paid in the office with a check or money order. If you prefer to pay with a credit or debit card, you can set up one-time or recurring payments through Prospect Portal.
 

What about parking?

  • Residents of University Village can enjoy off-street parking for a one-time fee of $50.
 

Do I need a lease guarantor?

  • We screen all our applicants and require a guarantor or additional security deposit on all leases. The security deposit varies by floor plan. You can ask a leasing specialist by calling our office
 

What if I do not have roommates in mind?

  • That's no problem at all! We can pair you up with people who have similar lifestyles, interests, etc. Just fill out the form during the application process and leave the rest to us!
 

Are utilities included?

  • Hi-speed internet, cable with premium channels, water, sewer, electricity, and trash collection are all included! Our newly installed fiber optic internet network delivers some of the fastest download and upload speeds in Carbondale!
  • Now including unlimited utilities in your rent for ALL floor plan types!
 

Is furniture included?

  • Furniture is already included in our 4-bedroom apartment. If you would like furniture in your one-, two-, or three-bedroom apartment, a furniture package is available for rent.
  • Your room will be furnished with a full-size bed, dresser, desk and desk chair. We include a leather couch, leather chair, coffee and end tables in the living room as well as a dining room set with chairs (varies by floor plan). The rental package is $40/month if you choose this option.
 

What is an individual lease?

  • When you sign an individual lease, you are only responsible for your rent; in other words, you have no liability for the rent of the other apartment residents. If your roommate transfers or graduates, you have no responsibility for their financial obligations. This is a significant advantage over the joint and several leases (where each resident is liable for the rent of all residents in the unit) which are often used at rental houses and other apartment properties in the area.
 

Is Renter's Insurance Required?

  • Yes, our community requires each resident to carry an active tenant liability policy for damage to the landlord’s property during the term of their lease. We require a minimum of $100,000 in general liability coverage. We also recommend residents purchase content coverage (also known as personal property insurance) to cover your personal belongings.
 

Important Documents & Disclosures

 

Past Resident Portal

  • If you are a past resident, please use Prospect Portal to be redirected to our payment portal for past residents.